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Shipping & returns

Once you place your order online, all orders are shipped from our boutique in Aurora  within 1-3 business days (M-F, excluding major holidays).

Canada Post shipping, tracking information will be emailed to you as soon as your order is on the way!

All orders will ship within Canada ONLY

Store Pick Up is available Monday through Friday, 11am-4pm.

Exchanges and Returns

 Should you wish to return your purchase, please be aware of the following:

In-person returns on online orders 2 weeks from delivery date. You will require your original invoice. The item/items to be returned must be:

We reserve the right to decline an intimate apparel return if even one of the above criteria are not met. It’s imperative to be 100% certain of your size before ordering. We are happy to check your Customer Profile & have a one on one conversation to make sure that you are ordering the correct size. 

Please email us directly at christine@coupdefoudrelingerie with your product inquiry where we can help you determine correct sizing you last purchased. 

Sales & Promotions

Online or in store Sales/promotions do happen & these items included in any promotion(s) will be FINAL SALE, no exceptions.

Once we receive your return package, please allow up to 10 business days for your return to be finalized and posted. We'll let you know via e-mail once your refund has been processed or your store credit applied.

For your convenience, returns can be made in person at the boutique.

FYI all returns should be shipped to:

Coup de Foudre

2 Orchard Heights Blvd., Unit 8

Aurora, ON


If you have received an item as a gift and need to return or exchange it, our standard return policy still applies. Returns will be processed in the form of a store credit for the full amount of the gift.

Please note:

  • Shipping and handling charges on your original order are not refundable unless there was a shipping error on our part.
  • Items should be packaged adequately to ensure the product isn't damaged in transit.
  • Items shipped back to be exchanged are at the cost of the customer.
  • If you purchased items using a discount code or promotion, I'm happy to honour the same code again for a one-time even exchange (e.g. new color or size in the same item).
  • I can tell if you wore it. Honestly I can.